Ki Young Kyoung, Cairns & Noosa Franchisee

When did you open or become a Sushi Izu franchisee? 
19 November 2014

Why did you choose a Sushi Izu franchise over another franchise?
Low investment and located inside Woolworths Supermarket.

What are the benefits of owning a franchise over a standalone sushi business?
Food safety; high foot traffic; and high-quality sushi menu and recipes.

What did you do before starting your Sushi Izu franchise?
Take away sushi and Chinese food.

What is the best aspect of operating your own Sushi Izu franchise?
Food safety; high foot traffic; low risk; and low advertising spend.

What kind of training and support did you receive?
I’ve received training in customer service, new menu items and food safety.

What is your favourite menu item to make?
‘Akane’ sushi combination, Teriyaki Chicken Dragon Roll and our Salmon Shoreline Combo.

Please share a memorable experience you’ve had during your time as a Sushi Izu franchisee.
Many of our customers are tourists in Cairns. One day a customer told me he’s on holiday and today was his last day after spending three nights in Cairns. He told me he bought sushi from us every night. Night one, medium roll. Night two, Salmon Shoreline Combo. Night three, ‘Suisen’ sushi combination. He said ‘it was the best sushi he has ever eaten, and if he could stay longer he would eat more’. ‘Very to sad to leave’ and left with a Poke Bowl.

I also had one day when the Woolworths Store Manager at Cairns came over to our sushi bar and said, ‘Thank you!’. He further explained, ‘many customers have told me our store is the best because of its sushi offer.’ That made me very proud.